https://helpforum.sky.com/t5/Broadband/Broadband-Outage-in-Southampton-8-Feb/m-p/4905477#M465612 <P>WIFI/B-band keeps dropping out in Southampton area for 5-6 hours at a time usually on Saturdays</P> Sat, 08 Feb 2025 21:45:09 GMT Wabashene 2025-02-08T21:45:09Z https://helpforum.sky.com/t5/Broadband/Broadband-Outage-in-Southampton-8-Feb/m-p/4905477#M465612 <P>WIFI/B-band keeps dropping out in Southampton area for 5-6 hours at a time usually on Saturdays</P> Sat, 08 Feb 2025 21:45:09 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Outage-in-Southampton-8-Feb/m-p/4905477#M465612 Wabashene 2025-02-08T21:45:09Z https://helpforum.sky.com/t5/Broadband/Broadband-Outage-in-Southampton-8-Feb/m-p/4905502#M465617 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4326296">@Wabashene</a>&nbsp;</P> <P>Next time it happens try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Sat, 08 Feb 2025 22:55:29 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Outage-in-Southampton-8-Feb/m-p/4905502#M465617 caesarome 2025-02-08T22:55:29Z