https://helpforum.sky.com/t5/Broadband/Broadband-box/m-p/4905277#M465551 <P>On and off for 6 months now the internet keeps on dropping out and the box keeps being up orange lights. This has been on going, and keeps happening every other week</P><P>&nbsp;</P><P>please can a new broadband box be sent out in replacement of this one.</P><P>i have tried to phone but cannot seem to get through, and every time we go onto the check my broadband it comes up as nothing wrong</P><P>&nbsp;</P><P>thank you</P><P>&nbsp;</P> Sat, 08 Feb 2025 16:43:32 GMT DemiEdwards99 2025-02-08T16:43:32Z https://helpforum.sky.com/t5/Broadband/Broadband-box/m-p/4905277#M465551 <P>On and off for 6 months now the internet keeps on dropping out and the box keeps being up orange lights. This has been on going, and keeps happening every other week</P><P>&nbsp;</P><P>please can a new broadband box be sent out in replacement of this one.</P><P>i have tried to phone but cannot seem to get through, and every time we go onto the check my broadband it comes up as nothing wrong</P><P>&nbsp;</P><P>thank you</P><P>&nbsp;</P> Sat, 08 Feb 2025 16:43:32 GMT https://helpforum.sky.com/t5/Broadband/Broadband-box/m-p/4905277#M465551 DemiEdwards99 2025-02-08T16:43:32Z https://helpforum.sky.com/t5/Broadband/Broadband-box/m-p/4905287#M465554 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4087224">@DemiEdwards99</a>&nbsp; Nothing can or will be sent to you on the back of a community post, no one here knows who you are or where you live.</P> <P>&nbsp;</P> <P>Best option is to call Sky to check your line of you keep having outages.</P> Sat, 08 Feb 2025 16:50:10 GMT https://helpforum.sky.com/t5/Broadband/Broadband-box/m-p/4905287#M465554 GD1 2025-02-08T16:50:10Z