topic Re: Full fibre 500mbps. Slow in Broadband

Full fibre 500mbps. Slow

SML7 — Sun, 01 Dec 2024 11:26:58 GMT

Hi, I am regularly experiencing less than 100mbps broadband speed when I have the 500mbps guarantee? Anyone help? Thanks

Re: Full fibre 500mbps. Slow

jamesn123 — Tue, 03 Dec 2024 14:06:29 GMT

@SML7

How are you running test? WHat device & how is it connected to the hub?

Re: Full fibre 500mbps. Slow

NeerajV1 — Sat, 08 Feb 2025 14:30:26 GMT

Hi I have a similar issue. I'm testing speed through sky app which is showing 400 mbps last tested on 24jan, however it is way too low when it's tested on ookla less then 100mbps. I can see the affect of low speed as watching Netflix on TV isn't very smooth. The video takes ages to start and keep buffering. Please advise.

Re: Full fibre 500mbps. Slow

Chrisee — Sat, 08 Feb 2025 14:38:10 GMT

@NeerajV1 given Netflix cannot use 50Mb/s doubt its bandwidth but more likely a poor wifi signal which is affected by interference. Sky guarantee speeds to the hub with only very limited guarantees for WiFi as the layout and type of construction in your home determine wifi signal strength and bandwidth. To get usable WiFi in every room in many properties requires more than the free hub Sky provides. They will sell you there WiFi Max product https://www.sky.com/help/articles/sky-wifi-max or you can buy your own system.