https://helpforum.sky.com/t5/Broadband/WIFI/m-p/4904154#M465255 <P>I have a brand new wifi box installed today due to poor WiFi and I'm still having issues. WiFi constantly drops in and out throughout the day and sometimes goes off for hour+</P> Fri, 07 Feb 2025 11:14:14 GMT Lucie26 2025-02-07T11:14:14Z https://helpforum.sky.com/t5/Broadband/WIFI/m-p/4904154#M465255 <P>I have a brand new wifi box installed today due to poor WiFi and I'm still having issues. WiFi constantly drops in and out throughout the day and sometimes goes off for hour+</P> Fri, 07 Feb 2025 11:14:14 GMT https://helpforum.sky.com/t5/Broadband/WIFI/m-p/4904154#M465255 Lucie26 2025-02-07T11:14:14Z https://helpforum.sky.com/t5/Broadband/WIFI/m-p/4904290#M465281 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4324914">@Lucie26</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Fri, 07 Feb 2025 13:38:04 GMT https://helpforum.sky.com/t5/Broadband/WIFI/m-p/4904290#M465281 caesarome 2025-02-07T13:38:04Z