https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out-all-the-time/m-p/4903690#M465125 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3963388">@Meeshel24</a>&nbsp;<BR />If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR />If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). <BR /><BR />Any engineer visit that’s required is likely to be delayed due to the disruption from the recent storms.<BR /><BR />For any customers working from home remember that Sky Broadband is a domestic service so you don’t receive any extra or quicker support.</P> Thu, 06 Feb 2025 18:21:57 GMT Daniel0210 2025-02-06T18:21:57Z https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out-all-the-time/m-p/4903667#M465119 <P>My broadband is constantly dropping out I have to disconnect all ly</P><P>devices to my own service providers because the wifi is never working&nbsp;</P> Thu, 06 Feb 2025 17:32:52 GMT https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out-all-the-time/m-p/4903667#M465119 Meeshel24 2025-02-06T17:32:52Z https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out-all-the-time/m-p/4903690#M465125 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3963388">@Meeshel24</a>&nbsp;<BR />If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR />If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). <BR /><BR />Any engineer visit that’s required is likely to be delayed due to the disruption from the recent storms.<BR /><BR />For any customers working from home remember that Sky Broadband is a domestic service so you don’t receive any extra or quicker support.</P> Thu, 06 Feb 2025 18:21:57 GMT https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out-all-the-time/m-p/4903690#M465125 Daniel0210 2025-02-06T18:21:57Z