https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4902749#M464862 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4323584">@Rachael65</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Wed, 05 Feb 2025 16:38:08 GMT caesarome 2025-02-05T16:38:08Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4902619#M464838 <P>My internet speed is very slow and not working&nbsp;</P> Wed, 05 Feb 2025 14:28:10 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4902619#M464838 Rachael65 2025-02-05T14:28:10Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4902749#M464862 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4323584">@Rachael65</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Wed, 05 Feb 2025 16:38:08 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4902749#M464862 caesarome 2025-02-05T16:38:08Z