https://helpforum.sky.com/t5/Broadband/Router-Return-Box-went-to-old-address/m-p/4902481#M464814 <P>I just moved house, but my return box came after I left the address. While I would usually simply download a new label off&nbsp;<A href="https://www.sky.com/help/articles/return-tv-broadband," target="_blank" rel="noopener">https://www.sky.com/help/articles/return-tv-broadband,</A>&nbsp;and put it in a shoebox, the button for "give me my label" doesn't do anything. I'm on a clock here to avoid a £50 fine but every number I call is automated with no option to speak to someone. I simply need a new return box delievered to my new address</P><P>&nbsp;</P><P>Any help would be appreciated. Thanks.</P> Wed, 05 Feb 2025 12:24:01 GMT BenSmith1999 2025-02-05T12:24:01Z https://helpforum.sky.com/t5/Broadband/Router-Return-Box-went-to-old-address/m-p/4902481#M464814 <P>I just moved house, but my return box came after I left the address. While I would usually simply download a new label off&nbsp;<A href="https://www.sky.com/help/articles/return-tv-broadband," target="_blank" rel="noopener">https://www.sky.com/help/articles/return-tv-broadband,</A>&nbsp;and put it in a shoebox, the button for "give me my label" doesn't do anything. I'm on a clock here to avoid a £50 fine but every number I call is automated with no option to speak to someone. I simply need a new return box delievered to my new address</P><P>&nbsp;</P><P>Any help would be appreciated. Thanks.</P> Wed, 05 Feb 2025 12:24:01 GMT https://helpforum.sky.com/t5/Broadband/Router-Return-Box-went-to-old-address/m-p/4902481#M464814 BenSmith1999 2025-02-05T12:24:01Z https://helpforum.sky.com/t5/Broadband/Router-Return-Box-went-to-old-address/m-p/4902497#M464818 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3980554">@BenSmith1999</a>&nbsp;</P> <P>Return packaging is always sent to the address the account was active at. If you want more sent out you'll need to call Sky and see if that's possible.</P> Wed, 05 Feb 2025 12:38:32 GMT https://helpforum.sky.com/t5/Broadband/Router-Return-Box-went-to-old-address/m-p/4902497#M464818 Daniel0210 2025-02-05T12:38:32Z