topic Re: What do I do with old router in Broadband

What do I do with old router

Aimeemom — Tue, 04 Feb 2025 22:29:04 GMT

Sky have just sent me a new upgraded router which I've installed and is working. What do I do with the old one - I can't find anything in the emails sent to me - should I expect a prepaid label? Or should I just get rid? Thanks

Re: What do I do with old router

caesarome — Tue, 04 Feb 2025 22:31:48 GMT

@Aimeemom

I returned mine as it did say when ordering the replacement one that they wanted the old one back so as I didn't want it I sent it back to them using this link:

https://www.sky.com/help/articles/return-tv-broadband

If you do this then keep hold of the proof of posting receipt.

Re: What do I do with old router

Aimeemom — Tue, 04 Feb 2025 22:50:13 GMT

Thank you - sorted now!