topic Laptop connection constant issues in Broadband

Laptop connection constant issues

Haleylgc83 — Tue, 04 Feb 2025 14:34:36 GMT

I'm trying to do some work and my laptop is constantly disconnecting to the WiFi. It isn't an issue with my laptop as it works fine on other WiFi and my mobile hotspot. I've even tried sitting next to the hub and switching all other connected devices off and it still has problems.

Re: Laptop connection constant issues

Mr+Flibbles+86 — Wed, 05 Feb 2025 08:26:14 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Laptop connection constant issues

Lisa-P1987 — Fri, 07 Feb 2025 10:36:19 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks