topic Re: No internet in Broadband https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4901363#M464473 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4322496">@JackDunt</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 04 Feb 2025 08:31:23 GMT GD1 2025-02-04T08:31:23Z No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4901359#M464470 <P>Hi, we have reset the internet and sky box, as it went down last night. This morning it still is not working, when i run checks on your sky app it is saying the broadband is gold but it isnt working at all</P> Tue, 04 Feb 2025 08:26:53 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4901359#M464470 JackDunt 2025-02-04T08:26:53Z Re: No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4901363#M464473 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4322496">@JackDunt</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 04 Feb 2025 08:31:23 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4901363#M464473 GD1 2025-02-04T08:31:23Z