topic Re: Storm damage in Broadband

Storm damage

StormyK — Sat, 25 Jan 2025 11:27:04 GMT

Landline outside damaged and hanging dangerously due to storm damage, phone still working

Re: Storm damage

Daniel0210 — Sat, 25 Jan 2025 11:40:27 GMT

@StormyK

If wires are hanging dangerously you can call Openreach direct.

https://www.openreach.com/help-and-support/damage-health-and-safety

Re: Storm damage

StormyK — Sat, 25 Jan 2025 14:33:18 GMT

thanks for the advice

Re: Storm damage

Daniel0210 — Sat, 25 Jan 2025 15:25:50 GMT

@StormyK

Obviously after the disruption and damage caused by Storm Eowyn Openreach will be inundated with calls for service even those deemed as potentially dangerous.

Re: Storm damage

Sir_Goose — Tue, 04 Feb 2025 08:10:09 GMT

Phone lines are down now one week, when will it be repaire

have no internet or phone

(removed)

MODERATOR NOTE: Personal information removed.

Re: Storm damage

Daniel0210 — Sat, 01 Feb 2025 17:58:08 GMT

@Sir_Goose
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

You post has been removed because of all the personal information you posted on a public forum. It will return on being moderated after the weekend.

Suffice to say we can't say how long it will take Openreach to repair the many thousands of faults reported in the last week.