topic Relocate Master Socket in Broadband

Relocate Master Socket

IF3 — Mon, 03 Feb 2025 11:46:50 GMT

I need to relocate my master socket what number do I need to contact? I don't have sky landline.

Re: Relocate Master Socket

Chrisee — Mon, 03 Feb 2025 13:09:11 GMT

@IF3 we cannot post phone numbers but any Sky customer numbercstarting 03 should work ss they all end up on thecsame IVR system. The job could be done either by Sky's own engineers or by Openreach and there is likely to be a charge.

Re: Relocate Master Socket

IF3 — Mon, 03 Feb 2025 14:24:32 GMT

So how do I contact sky to get it moved?

Re: Relocate Master Socket

GD1 — Mon, 03 Feb 2025 14:34:53 GMT

@IF3 You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.