topic Re: WiFi unable to connect in Broadband

WiFi unable to connect

Sheila-Edrial — Sun, 02 Feb 2025 18:05:19 GMT

Hi we have issues with our WiFi, all of us are unable to connect , I have done the test and all appears good, we tried to connect to it but it's saying we are unable to connect and it seems not recognising

Re: WiFi unable to connect

Jarmila — Sun, 02 Feb 2025 19:25:36 GMT

so still not working me brodbad because is not installing

Re: WiFi unable to connect

Chrisee — Mon, 03 Feb 2025 07:57:15 GMT

@Sheila-Edrial what are the lights on your hub showing https://www.sky.com/help/articles/hub-lights-explained-start?

Re: WiFi unable to connect

Chrisee — Mon, 03 Feb 2025 07:58:31 GMT

@Jarmila it is unclear what your issue is. If this is a new service thst has not started on the day you were given call Sky as they should becablecto help.

Re: WiFi unable to connect

Jarmila — Wed, 05 Feb 2025 21:34:17 GMT

He when u coming fixed me brodbad