https://helpforum.sky.com/t5/Broadband/WiFi-issues-not-working/m-p/4899901#M464006 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3905180">@Dave02</a>&nbsp;<BR />If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR />If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). <BR /><BR />Any engineer visit that’s required is likely to be delayed due to the disruption from the recent storms.</P> Sun, 02 Feb 2025 14:02:35 GMT Daniel0210 2025-02-02T14:02:35Z https://helpforum.sky.com/t5/Broadband/WiFi-issues-not-working/m-p/4899894#M464004 <P>WiFi not working. Tv not working. Issues since been upgraded I'm out atm but mither in law is at my house with my children and can't do anything. With no internet&nbsp;</P> Sun, 02 Feb 2025 13:52:32 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues-not-working/m-p/4899894#M464004 Dave02 2025-02-02T13:52:32Z https://helpforum.sky.com/t5/Broadband/WiFi-issues-not-working/m-p/4899901#M464006 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3905180">@Dave02</a>&nbsp;<BR />If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR />If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). <BR /><BR />Any engineer visit that’s required is likely to be delayed due to the disruption from the recent storms.</P> Sun, 02 Feb 2025 14:02:35 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues-not-working/m-p/4899901#M464006 Daniel0210 2025-02-02T14:02:35Z