https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4899788#M463977 Have all the lights on my box except Internet tried resetting the box with no joy when I check on sky website says all is ok Sun, 02 Feb 2025 12:06:19 GMT dlmerry5 2025-02-02T12:06:19Z https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4899788#M463977 Have all the lights on my box except Internet tried resetting the box with no joy when I check on sky website says all is ok Sun, 02 Feb 2025 12:06:19 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4899788#M463977 dlmerry5 2025-02-02T12:06:19Z https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4899794#M463979 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4321129">@dlmerry5</a>&nbsp;</P> <P>Did you run this line test:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 02 Feb 2025 12:15:54 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4899794#M463979 caesarome 2025-02-02T12:15:54Z