https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4899572#M463895 <P>If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR />If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). <BR /><BR />Any engineer visit that’s required is likely to be delayed due to the disruption from the recent storms.</P> Sun, 02 Feb 2025 05:27:54 GMT Daniel0210 2025-02-02T05:27:54Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4899510#M463848 <P>Hello,&nbsp;</P><P>&nbsp;</P><P>my WiFi seems to be working with my TV but not with mobile devices in my home!&nbsp;</P> Sun, 02 Feb 2025 00:24:49 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4899510#M463848 Eloise3 2025-02-02T00:24:49Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4899511#M463849 <P>Same here .. wifi not working in any device. Bad service !!</P> Sun, 02 Feb 2025 00:30:38 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4899511#M463849 DeepakSingh 2025-02-02T00:30:38Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4899513#M463850 <P>Bad times... did a WiFi check and apparently its "good" haha! Its the complete opposite!!&nbsp;</P> Sun, 02 Feb 2025 00:41:27 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4899513#M463850 Eloise3 2025-02-02T00:41:27Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4899514#M463851 <P>True.. something is wrong with machine checks and actual fact on ground!! Get your system checks up to date Sky!!!</P> Sun, 02 Feb 2025 00:44:01 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4899514#M463851 DeepakSingh 2025-02-02T00:44:01Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4899572#M463895 <P>If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR />If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). <BR /><BR />Any engineer visit that’s required is likely to be delayed due to the disruption from the recent storms.</P> Sun, 02 Feb 2025 05:27:54 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4899572#M463895 Daniel0210 2025-02-02T05:27:54Z