topic Re: Broadband Speed in Broadband

Broadband Speed

andyk82 — Sat, 01 Feb 2025 19:09:26 GMT

Hi, my broadband speed is constantly changing.... early January it was 10Mbps for four to five days and then the whole of January it was nearly 40Mbps. Now the past few days it's been 12/13Mbps. It's annoying as to why it isn't consistent especially when people are working from home and other devices are being used etc in the house.

Re: Broadband Speed

cookiemonsteruk — Sat, 01 Feb 2025 19:15:23 GMT

@andyk82

If you have a black sky hub could you post your stats

https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346

Re: Broadband Speed

andyk82 — Sat, 01 Feb 2025 19:23:58 GMT

Re: Broadband Speed

andyk82 — Sat, 01 Feb 2025 19:24:21 GMT

I think that's correct yes?

Re: Broadband Speed

cookiemonsteruk — Sat, 01 Feb 2025 19:35:20 GMT

@andyk82

Your stats are showing a good speed at the minute. The speed in your first image do tend to be different usually due to different measurement mehods and from time to time can show you as below he guarantee. . Nevertheless i would advise you to contact sky

Re: Broadband Speed

andyk82 — Sat, 01 Feb 2025 19:40:04 GMT

Ok will do 👍🏻

Re: Broadband Speed

TimmyBGood — Sat, 01 Feb 2025 19:45:06 GMT

@andyk82 wrote:

It's annoying as to why it isn't consistent especially when people are working from home and other devices are being used etc in the house.

Unfortunately FTTC, particularly when running over dodgy copper, just isn't particularly reliable or consistent.