topic Upgrade broadband hub email in Broadband

Upgrade broadband hub email

Burner73 — Sat, 01 Feb 2025 11:56:48 GMT

Hi, just wondering if this is a legitimate email. It's supposedly from Sky telling me that they're stopping service and security updates to my hub by December 2025, and to click the enclosed link to upgrade. The thing that makes me more suspicious is that I already have the SR203 hub after upgrading last year. They can't be stopping the updates to this model so soon surely?

TIA

Burner

Re: Upgrade broadband hub email

Chrisee — Sat, 01 Feb 2025 12:50:58 GMT

@Burner73 Sky are enailing customers with the older er110 ans er115 hubs so they should not have contacted you so ignore the email as it is either an error or your mail is a scam

Re: Upgrade broadband hub email

caesarome — Sat, 01 Feb 2025 13:45:39 GMT

@Burner73

Thst could well be a scam email as I received the upgrade email that was actually from Sky and unlike yours it makes no mention of a date in it.