https://helpforum.sky.com/t5/Broadband/ONT-power-supply/m-p/4898844#M463690 Just moved into a new rented property and ordered full fiber 150 which is being activated next week as fiber is already installed. I have checked the ONT box and there is no psu. Who should I speak to. It looks like a huawei 1 port modem, without a battery inside. Or should I just order a psu off of Amazon, althougth I'm nor sure which one. Sat, 01 Feb 2025 08:26:45 GMT RichieSaps 2025-02-01T08:26:45Z https://helpforum.sky.com/t5/Broadband/ONT-power-supply/m-p/4898844#M463690 Just moved into a new rented property and ordered full fiber 150 which is being activated next week as fiber is already installed. I have checked the ONT box and there is no psu. Who should I speak to. It looks like a huawei 1 port modem, without a battery inside. Or should I just order a psu off of Amazon, althougth I'm nor sure which one. Sat, 01 Feb 2025 08:26:45 GMT https://helpforum.sky.com/t5/Broadband/ONT-power-supply/m-p/4898844#M463690 RichieSaps 2025-02-01T08:26:45Z https://helpforum.sky.com/t5/Broadband/ONT-power-supply/m-p/4898852#M463696 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4320363">@RichieSaps</a>&nbsp;why people take these PSUs is a mystery. You need to call Sky report the issue and Openreach will supply a replacement whether that can happen before activation is not certain. Dont try buying one online as if you damage the ONT your are likely to be billed.</P> Sat, 01 Feb 2025 08:34:11 GMT https://helpforum.sky.com/t5/Broadband/ONT-power-supply/m-p/4898852#M463696 Chrisee 2025-02-01T08:34:11Z