topic Re: WiFi not working in Broadband

WiFi not working

G48 — Thu, 30 Jan 2025 22:31:26 GMT

My wifi has been playing up for over a month now where it will work for about 10 15 minutes then go off, when I go on the app to check it it tells me that there is nothing wrong. What should I do?
I have also tried turning it off and back on again and still the same problem.

Re: WiFi not working

Tom-W19 — Fri, 31 Jan 2025 14:39:34 GMT

Hi @G48

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi not working

Addie15 — Tue, 04 Feb 2025 08:26:28 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.