topic Re: Internet connectivity in Broadband

Internet connectivity

Rob267 — Thu, 30 Jan 2025 20:11:19 GMT

Internet connectivity keeps dropping. We had an engineer visit a few weeks back 1x booster pod not working and won't connect coverage over the house isn't strong and internet keeps dropping out upstairs.

Re: Internet connectivity

Greenfingers001 — Fri, 31 Jan 2025 14:25:27 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet connectivity

Lisa-P1987 — Sun, 02 Feb 2025 14:57:09 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks