https://helpforum.sky.com/t5/Broadband/Internet/m-p/4898365#M463556 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4319879">@Spencerwalker</a>&nbsp; You're not contacting Sky customer services via the community, we are all customers hre.&nbsp; Nothing can be rectified in repsonse to a community post as no one here knows who you are or where you live.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 31 Jan 2025 14:13:24 GMT GD1 2025-01-31T14:13:24Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/4898364#M463555 <P>My internet connection keeps dropping. It started yesterday and is happening more and more. There is an issue somewhere. Please rectify the problem&nbsp;</P> Fri, 31 Jan 2025 14:09:19 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/4898364#M463555 Spencerwalker 2025-01-31T14:09:19Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/4898365#M463556 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4319879">@Spencerwalker</a>&nbsp; You're not contacting Sky customer services via the community, we are all customers hre.&nbsp; Nothing can be rectified in repsonse to a community post as no one here knows who you are or where you live.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 31 Jan 2025 14:13:24 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/4898365#M463556 GD1 2025-01-31T14:13:24Z