topic Broadband renewal in Broadband

Broadband renewal

Nigelb1972 — Fri, 31 Jan 2025 12:48:50 GMT

Does anyone have the phone number for the renewals/retention team please? My broadband contract is due and online is pushing me to a gig connection which is way more than we need...

Re: Broadband renewal

Doc5907 — Fri, 31 Jan 2025 13:37:22 GMT

@Nigelb1972

There isn't a specific number for retentions but one possibility is to use Sky's messaging service to negotiate new contracts linked below. It shows as cancelling Sky but you can use this service to renegotiate your Sky TV package.

https://www.sky.com/help/articles/cancel-sky-tv

Scroll down to 'Still need a hand' and click on 'yes, I need help' which will bring up a message us option

Re: Broadband renewal

Nigelb1972 — Sat, 01 Feb 2025 05:32:03 GMT

Taa I found the number 👌🏻

Re: Broadband renewal

Janemcc1 — Tue, 17 Jun 2025 13:28:46 GMT

Can I have the contract renewal contact number please

Re: Broadband renewal

Highlinder — Tue, 17 Jun 2025 13:39:04 GMT

@Janemcc1 Just dial 150 on your landline and listen through the voice prompts.