topic Re: Problems with broadband in Broadband https://helpforum.sky.com/t5/Broadband/Problems-with-broadband/m-p/4897931#M463421 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3458060">@gemmanb</a>&nbsp;</P> <P>Have you tried a reboot of your broadband hub if this line test reports no issues:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank" rel="noopener noreferrer">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 30 Jan 2025 22:08:15 GMT caesarome 2025-01-30T22:08:15Z Problems with broadband https://helpforum.sky.com/t5/Broadband/Problems-with-broadband/m-p/4897888#M463406 Tonight the WiFi keeps dropping all night. I've run multiple checks and it says we have connection? It's not connecting on ours phones and the sky q boxes keep freezing Thu, 30 Jan 2025 21:03:30 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-broadband/m-p/4897888#M463406 gemmanb 2025-01-30T21:03:30Z Re: Problems with broadband https://helpforum.sky.com/t5/Broadband/Problems-with-broadband/m-p/4897931#M463421 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3458060">@gemmanb</a>&nbsp;</P> <P>Have you tried a reboot of your broadband hub if this line test reports no issues:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank" rel="noopener noreferrer">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 30 Jan 2025 22:08:15 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-broadband/m-p/4897931#M463421 caesarome 2025-01-30T22:08:15Z