https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4897073#M463208 Light on my hub is red and my phone says no Internet Thu, 30 Jan 2025 08:37:20 GMT Aney 2025-01-30T08:37:20Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4897073#M463208 Light on my hub is red and my phone says no Internet Thu, 30 Jan 2025 08:37:20 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4897073#M463208 Aney 2025-01-30T08:37:20Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4897147#M463222 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4310455">@Aney</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 30 Jan 2025 09:53:51 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4897147#M463222 caesarome 2025-01-30T09:53:51Z