topic Re: VPN connection in Broadband

VPN connection

Louise811 — Mon, 27 Jan 2025 09:15:34 GMT

I cannot connect to my work VPN since upgrading. Work has looked extensively at the issue and advised a number of staff have had the same issue. Changing security settings does not help.

Re: VPN connection

Mr+Flibbles+86 — Tue, 28 Jan 2025 11:28:59 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: VPN connection

Louise811 — Wed, 29 Jan 2025 21:19:11 GMT

Thank you, I've called a few times but not managed to get this resolved. Might need to change suppliers if it cannot be resolved.

Re: VPN connection

Chrisee — Thu, 30 Jan 2025 07:32:22 GMT

@Louise811 start a chat with the escalation team by using yhe chat icon on the forum pages.