https://helpforum.sky.com/t5/Broadband/Internet/m-p/4896724#M463121 <P>My Internet keeps losing connection happening multiple times&nbsp;</P> Wed, 29 Jan 2025 18:23:56 GMT Jackie- 2025-01-29T18:23:56Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/4896724#M463121 <P>My Internet keeps losing connection happening multiple times&nbsp;</P> Wed, 29 Jan 2025 18:23:56 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/4896724#M463121 Jackie- 2025-01-29T18:23:56Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/4896742#M463130 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4318517">@Jackie-</a>&nbsp;<BR />If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR />If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). <BR /><BR /><STRONG>Any Openreach visit that’s required is likely to be delayed due to the disruption from the recent storms. </STRONG></P> Wed, 29 Jan 2025 18:49:20 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/4896742#M463130 Daniel0210 2025-01-29T18:49:20Z