https://helpforum.sky.com/t5/Broadband/New-router-setup/m-p/4896717#M463117 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4318426">@Mikebroadband</a>&nbsp;if this is a new connection the most likely explanation is thst new service is not been activated check the My Orders section to see when that is due.</P> <P>&nbsp;</P> <P>If its a peplacement hub check i]there couldcdither be a line fault or you haveca dodgy hub in either case call Sky.</P> Wed, 29 Jan 2025 18:21:23 GMT Chrisee 2025-01-29T18:21:23Z https://helpforum.sky.com/t5/Broadband/New-router-setup/m-p/4896656#M463095 <P>I have received a new Reuter and following the steps for setup and the internet light will not flash green. I have completed all the troubleshooting steps but still can't get any signal (the internet light flashes orange and then stops) what can I do next&nbsp;</P> Wed, 29 Jan 2025 16:56:25 GMT https://helpforum.sky.com/t5/Broadband/New-router-setup/m-p/4896656#M463095 Mikebroadband 2025-01-29T16:56:25Z https://helpforum.sky.com/t5/Broadband/New-router-setup/m-p/4896717#M463117 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4318426">@Mikebroadband</a>&nbsp;if this is a new connection the most likely explanation is thst new service is not been activated check the My Orders section to see when that is due.</P> <P>&nbsp;</P> <P>If its a peplacement hub check i]there couldcdither be a line fault or you haveca dodgy hub in either case call Sky.</P> Wed, 29 Jan 2025 18:21:23 GMT https://helpforum.sky.com/t5/Broadband/New-router-setup/m-p/4896717#M463117 Chrisee 2025-01-29T18:21:23Z