topic Re: Sky Max Wifi Extender in Broadband

Sky Max Wifi Extender

Petruchio — Tue, 28 Jan 2025 17:53:35 GMT

Well here's an odd one.

My Dad has taken out Sky WiFi Max (fttp) but the wi-fi signal is very weak in his upstairs office (the router is downstairs).

A Sky Engineer came out today and basically said it was his computer's fault and didn't give him a wifi pod as a result.

This is untrue as the printer in the office also struggles with the WiFi in that room too.

So.... sky are phoning my dad back tomorrow as a follow up so hopefully they will just send him a pod.

But, if they dont, what is a good (yet cheap!) WiFi extender that will be compatible with a Sky Max router (ie the white one)? Ideally he needs a small plug'n'play model as my dad is elderly and just wants the WiFi to work!

Re: Sky Max Wifi Extender

jamesn123 — Wed, 29 Jan 2025 15:18:36 GMT

@Petruchio

Its impossible to call any cheap 3rd party extender plug & play because they are all essentially landfill. Usually do more harm than good to your connection.

What computer does he have?

Re: Sky Max Wifi Extender

Petruchio — Wed, 29 Jan 2025 15:22:14 GMT

It's 100% not his computer. The WiFi signal is too weak and drops out in his office.

Re: Sky Max Wifi Extender

jamesn123 — Wed, 29 Jan 2025 15:29:26 GMT

@Petruchio

I am not trying to blame the computer I was just curious as to why the engineer might blame the PC. Perhaps its only single band b/g/n WiFi or the engineer expected it to be WiFi 6.

Re: Sky Max Wifi Extender

Petruchio — Wed, 29 Jan 2025 15:32:36 GMT

The printer also struggles to connect to the WiFi.

I'm amazed too that he didn't just fit a booster but told my dad that he'd need to pay a fiver a month for it. I'll try a WiFi extender and see.

I feel bad as I recommended Sky to my dad and he's had a terrible service with them so far. Openreach made a pigs ear of the fibre fitting and even the Sky Q box sent through the post was faulty and had to be replaced.