https://helpforum.sky.com/t5/Broadband/Sky-broadband-keeps-dropping-out-and-orange-light-comes-on-router/m-p/4896239#M463020 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4317980">@Gareth105</a>&nbsp;<BR />If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR />If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). <BR /><BR /><STRONG>Any Openreach visit that’s required is likely to be delayed due to the disruption from the recent storms. </STRONG></P> Wed, 29 Jan 2025 11:08:54 GMT Daniel0210 2025-01-29T11:08:54Z https://helpforum.sky.com/t5/Broadband/Sky-broadband-keeps-dropping-out-and-orange-light-comes-on-router/m-p/4896197#M463007 <P>Sky broadband issue, wifi keeps dropping out when i am working from home on laptop. The orange light keeps coming on the wifi router. This has happened for a few days now and i need it for work</P> Wed, 29 Jan 2025 10:30:06 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband-keeps-dropping-out-and-orange-light-comes-on-router/m-p/4896197#M463007 Gareth105 2025-01-29T10:30:06Z https://helpforum.sky.com/t5/Broadband/Sky-broadband-keeps-dropping-out-and-orange-light-comes-on-router/m-p/4896239#M463020 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4317980">@Gareth105</a>&nbsp;<BR />If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR />If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). <BR /><BR /><STRONG>Any Openreach visit that’s required is likely to be delayed due to the disruption from the recent storms. </STRONG></P> Wed, 29 Jan 2025 11:08:54 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband-keeps-dropping-out-and-orange-light-comes-on-router/m-p/4896239#M463020 Daniel0210 2025-01-29T11:08:54Z