https://helpforum.sky.com/t5/Broadband/Broadband-is-down/m-p/4895812#M462921 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4317695">@Paulafan</a>&nbsp;<BR />If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR />If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). <BR /><BR /><STRONG> The wait for any necessary Openreach visit will still be delayed due to the disruption from the recent storms. </STRONG></P> Tue, 28 Jan 2025 20:47:38 GMT Daniel0210 2025-01-28T20:47:38Z https://helpforum.sky.com/t5/Broadband/Broadband-is-down/m-p/4895805#M462920 <P>Our broadband is down ever since the storm last Thursday night. Our electricity came back last night and our WiFi is totally gone and not working. Is anyone else having the same problem</P> Tue, 28 Jan 2025 20:39:57 GMT https://helpforum.sky.com/t5/Broadband/Broadband-is-down/m-p/4895805#M462920 Paulafan 2025-01-28T20:39:57Z https://helpforum.sky.com/t5/Broadband/Broadband-is-down/m-p/4895812#M462921 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4317695">@Paulafan</a>&nbsp;<BR />If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR />If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). <BR /><BR /><STRONG> The wait for any necessary Openreach visit will still be delayed due to the disruption from the recent storms. </STRONG></P> Tue, 28 Jan 2025 20:47:38 GMT https://helpforum.sky.com/t5/Broadband/Broadband-is-down/m-p/4895812#M462921 Daniel0210 2025-01-28T20:47:38Z