https://helpforum.sky.com/t5/Broadband/Unable-to-get-internet-connection-on-PS5/m-p/4895224#M462794 <P>I'm unable to connect my device to the modem but it won't connect to the internet. I have tested the internet connection on my laptop and there doesn't appear to be any issues.&nbsp;</P> Tue, 28 Jan 2025 12:47:40 GMT Sophie_11 2025-01-28T12:47:40Z https://helpforum.sky.com/t5/Broadband/Unable-to-get-internet-connection-on-PS5/m-p/4895224#M462794 <P>I'm unable to connect my device to the modem but it won't connect to the internet. I have tested the internet connection on my laptop and there doesn't appear to be any issues.&nbsp;</P> Tue, 28 Jan 2025 12:47:40 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-get-internet-connection-on-PS5/m-p/4895224#M462794 Sophie_11 2025-01-28T12:47:40Z https://helpforum.sky.com/t5/Broadband/Unable-to-get-internet-connection-on-PS5/m-p/4895237#M462796 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4317141">@Sophie_11</a>&nbsp;</P> <P>Have you tried disabling Sky Shield in your account settings?</P> Tue, 28 Jan 2025 13:10:19 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-get-internet-connection-on-PS5/m-p/4895237#M462796 jamesn123 2025-01-28T13:10:19Z