topic Re: Customer service number for sky please! in Broadband

Customer service number for sky please!

Jasmine92 — Tue, 28 Jan 2025 11:27:50 GMT

Does any one know the customer service number for Sky please! I dont want to keep talking to a robot and getting nowhere.
Thank you!

Re: Customer service number for sky please!

Chrisee — Tue, 28 Jan 2025 11:32:18 GMT

@Jasmine92 there are no magic numbers that bypasses Sky's IVR system's bot! It helps if you call using the phone registered to your account and use the number in the contact us link at the end of the help journey for the fault.

If you post details of your issue forum members can help,and if we cant forum superusers can escalate your post to a Sky chat service

Re: Customer service number for sky please!

Jasmine92 — Tue, 28 Jan 2025 12:22:37 GMT

So, there isnt a contact number which I can call?

As I really need to speak to someone

Re: Customer service number for sky please!

SKY1992bf — Tue, 28 Jan 2025 12:26:18 GMT

@Jasmine92 Ignore bot by not responding to it, and stay on the line as long as possible you will eventually be put in a queue to talk to an agent

Re: Customer service number for sky please!

jamesn123 — Tue, 28 Jan 2025 12:44:50 GMT

@Jasmine92

A telephone number will be presented to you once you reach the end of a support flow depending on your issue. Go to https://www.sky.com/help/home then go through the appropriate menu depending on your issue. At end if you select that your issue isnt resolved & that you need more help a number should be shown.