https://helpforum.sky.com/t5/Broadband/Your-app-is-wrong/m-p/4894814#M462633 My wire is completely disconnected, but you app says it is connecting with my hub? And I have Internet, which I don't? Tue, 28 Jan 2025 00:53:10 GMT Mann83 2025-01-28T00:53:10Z https://helpforum.sky.com/t5/Broadband/Your-app-is-wrong/m-p/4894814#M462633 My wire is completely disconnected, but you app says it is connecting with my hub? And I have Internet, which I don't? Tue, 28 Jan 2025 00:53:10 GMT https://helpforum.sky.com/t5/Broadband/Your-app-is-wrong/m-p/4894814#M462633 Mann83 2025-01-28T00:53:10Z https://helpforum.sky.com/t5/Broadband/Your-app-is-wrong/m-p/4894878#M462664 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4316845">@Mann83</a>&nbsp;you are not talking to Sky by posting in the forum. The service checker runs regular tests and reports the last test until the system picks up the hub has not renewed the lease which takes an hour. If there is an issue with the supply cable you nedd to call Sky and report it so they can get Openreach out to repair it.</P> Tue, 28 Jan 2025 07:55:01 GMT https://helpforum.sky.com/t5/Broadband/Your-app-is-wrong/m-p/4894878#M462664 Chrisee 2025-01-28T07:55:01Z