topic Re: New faster router won't let me access my ring door bell in Broadband https://helpforum.sky.com/t5/Broadband/New-faster-router-won-t-let-me-access-my-ring-door-bell/m-p/4894547#M462538 <P>Mine wouldn't work either with a 2nd gen ring doorbell and the new sky max router. Tried doing it with both 2.4ghz and 5ghz for about two weeks but still nothing. Tonight I have hard resent the ring doorbell to see if that helped and it's worked straight away.&nbsp;</P> Mon, 27 Jan 2025 17:24:38 GMT loz3855 2025-01-27T17:24:38Z New faster router won't let me access my ring door bell https://helpforum.sky.com/t5/Broadband/New-faster-router-won-t-let-me-access-my-ring-door-bell/m-p/4639383#M394010 Can't use my existing ring door bell now I've hot a super fast broadband band tried everything everything is in the same place just a new one plugged in Fri, 10 May 2024 15:34:35 GMT https://helpforum.sky.com/t5/Broadband/New-faster-router-won-t-let-me-access-my-ring-door-bell/m-p/4639383#M394010 Sarahme46 2024-05-10T15:34:35Z Re: New faster router won't let me access my ring door bell https://helpforum.sky.com/t5/Broadband/New-faster-router-won-t-let-me-access-my-ring-door-bell/m-p/4639393#M394012 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4047949">@Sarahme46</a>&nbsp;if your Ring doorbell is a few years old it msy require you to split the wifi bands on your new router so it can connect to the 2.4`GHz signal see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610" target="_blank">Split Sky WiFi bands</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 10 May 2024 15:42:27 GMT https://helpforum.sky.com/t5/Broadband/New-faster-router-won-t-let-me-access-my-ring-door-bell/m-p/4639393#M394012 Chrisee 2024-05-10T15:42:27Z Re: New faster router won't let me access my ring door bell https://helpforum.sky.com/t5/Broadband/New-faster-router-won-t-let-me-access-my-ring-door-bell/m-p/4894547#M462538 <P>Mine wouldn't work either with a 2nd gen ring doorbell and the new sky max router. Tried doing it with both 2.4ghz and 5ghz for about two weeks but still nothing. Tonight I have hard resent the ring doorbell to see if that helped and it's worked straight away.&nbsp;</P> Mon, 27 Jan 2025 17:24:38 GMT https://helpforum.sky.com/t5/Broadband/New-faster-router-won-t-let-me-access-my-ring-door-bell/m-p/4894547#M462538 loz3855 2025-01-27T17:24:38Z