https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/4894274#M462482 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4316181">@Len18</a>&nbsp;</P> <P>The next time it happens&nbsp;<SPAN>try running the line test here:</SPAN></P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 27 Jan 2025 13:50:31 GMT caesarome 2025-01-27T13:50:31Z https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/4894266#M462481 <P>My broadband has dropped out countless times today. Have restarted the box at the back and restarted my laptop multiple times it just keeps happening&nbsp;</P> Mon, 27 Jan 2025 13:42:50 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/4894266#M462481 Len18 2025-01-27T13:42:50Z https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/4894274#M462482 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4316181">@Len18</a>&nbsp;</P> <P>The next time it happens&nbsp;<SPAN>try running the line test here:</SPAN></P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 27 Jan 2025 13:50:31 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/4894274#M462482 caesarome 2025-01-27T13:50:31Z