https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4894122#M462429 <P>Hello,</P><P>&nbsp;</P><P>my broadband is currently not working. I understand there have been issues in the neighbourhood as well.</P><P>&nbsp;</P><P>is there anything you can do to check?</P> Mon, 27 Jan 2025 12:24:01 GMT Matteom 2025-01-27T12:24:01Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4894122#M462429 <P>Hello,</P><P>&nbsp;</P><P>my broadband is currently not working. I understand there have been issues in the neighbourhood as well.</P><P>&nbsp;</P><P>is there anything you can do to check?</P> Mon, 27 Jan 2025 12:24:01 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4894122#M462429 Matteom 2025-01-27T12:24:01Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4894166#M462442 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4316068">@Matteom</a>&nbsp;No one on the community can check for you as we have no idea who you are or where you live, we are all customers here.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 27 Jan 2025 12:44:33 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4894166#M462442 GD1 2025-01-27T12:44:33Z