topic Re: Wi-Fi connection lost in Broadband https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-lost/m-p/4893567#M462248 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4315581">@Weestevied</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 26 Jan 2025 19:47:39 GMT caesarome 2025-01-26T19:47:39Z Wi-Fi connection lost https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-lost/m-p/4893530#M462239 <P>The last 3 nights I've lost WiFi connection, on the broadband box I have 2 x green lights, 1 x orange light and the 4th light is not on at all</P> Sun, 26 Jan 2025 18:56:25 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-lost/m-p/4893530#M462239 Weestevied 2025-01-26T18:56:25Z Re: Wi-Fi connection lost https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-lost/m-p/4893567#M462248 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4315581">@Weestevied</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 26 Jan 2025 19:47:39 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-lost/m-p/4893567#M462248 caesarome 2025-01-26T19:47:39Z