topic Re: WiFi Issues in Broadband

WiFi Issues

WiFi10 — Fri, 24 Jan 2025 16:27:23 GMT

The system says the WiFi looks good but it is terrible. For the last week (as never before), we cannot use WiFi in the bedrooms anylonger. Signal seems to have dropped its reach and is not working in the bedrooms although and is now only working in the living room where the router is located.

We please need a solution as soon as possible.

Many thanks

Harold Callo / Despoina Arslanidi

Re: WiFi Issues

Tom-W19 — Sun, 26 Jan 2025 10:55:26 GMT

Hi @WiFi10

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi Issues

Androidflyer6 — Sun, 26 Jan 2025 12:17:20 GMT

This is happening to me now. I've done service checker and it's reporting everything is working but we have no WiFi or network.