https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4893001#M462119 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4314120">@ZeliaFreitas</a>&nbsp;<BR />If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR />If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). <BR /><STRONG> The lines may be busier due to the damage and disruption caused by Storm Éowyn. </STRONG></P> Sun, 26 Jan 2025 11:05:41 GMT Daniel0210 2025-01-26T11:05:41Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4892999#M462118 <P>Hello,</P><P>&nbsp;</P><P>I dont have any internet connection and its been like this since 24th Jan.&nbsp;</P> Sun, 26 Jan 2025 11:03:00 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4892999#M462118 ZeliaFreitas 2025-01-26T11:03:00Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4893001#M462119 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4314120">@ZeliaFreitas</a>&nbsp;<BR />If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR />If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). <BR /><STRONG> The lines may be busier due to the damage and disruption caused by Storm Éowyn. </STRONG></P> Sun, 26 Jan 2025 11:05:41 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4893001#M462119 Daniel0210 2025-01-26T11:05:41Z