topic Re: No internet in Broadband https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4892500#M461976 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4314646">@Jennagallagher</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 25 Jan 2025 17:04:55 GMT GD1 2025-01-25T17:04:55Z No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4892499#M461975 <P>No internet, orange light on in middle of sky box and green on other side</P> Sat, 25 Jan 2025 17:03:43 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4892499#M461975 Jennagallagher 2025-01-25T17:03:43Z Re: No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4892500#M461976 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4314646">@Jennagallagher</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 25 Jan 2025 17:04:55 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4892500#M461976 GD1 2025-01-25T17:04:55Z