https://helpforum.sky.com/t5/Broadband/Sky-Q-box-network-connection-issues/m-p/4891913#M461815 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2023972">@djdta</a>&nbsp;what colour hub do you have and is it the main Q box or a Q mini tgst has the issue?</P> Sat, 25 Jan 2025 08:02:41 GMT Chrisee 2025-01-25T08:02:41Z https://helpforum.sky.com/t5/Broadband/Sky-Q-box-network-connection-issues/m-p/4891711#M461762 Good evening, I have recently renewed and upgraded my Internet package. However, since this has happened I am getting periodically cut off on the SKY Q box network connection to my new router. This prevents me watching any apps or other items. The wifi strangely works on mobiles etc whilst this happens and Internet elsewhere is fine. I have reset it a few times now, cycled the SKY Q box and the router a few times but still get this issue. Fri, 24 Jan 2025 20:17:11 GMT https://helpforum.sky.com/t5/Broadband/Sky-Q-box-network-connection-issues/m-p/4891711#M461762 djdta 2025-01-24T20:17:11Z https://helpforum.sky.com/t5/Broadband/Sky-Q-box-network-connection-issues/m-p/4891913#M461815 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2023972">@djdta</a>&nbsp;what colour hub do you have and is it the main Q box or a Q mini tgst has the issue?</P> Sat, 25 Jan 2025 08:02:41 GMT https://helpforum.sky.com/t5/Broadband/Sky-Q-box-network-connection-issues/m-p/4891913#M461815 Chrisee 2025-01-25T08:02:41Z https://helpforum.sky.com/t5/Broadband/Sky-Q-box-network-connection-issues/m-p/4893191#M462164 <P>Hi Chrisee,</P><P>&nbsp;</P><P>I have the new white hub and it's the main sky q box that this occurs on</P> Sun, 26 Jan 2025 13:26:43 GMT https://helpforum.sky.com/t5/Broadband/Sky-Q-box-network-connection-issues/m-p/4893191#M462164 djdta 2025-01-26T13:26:43Z