https://helpforum.sky.com/t5/Broadband/New-broadband-router/m-p/4890872#M461525 <P>Signed up for upgrade to my WiFi and payments increased but I'm still having poor connection problems with my ring security camera despite having an extender&nbsp;</P><P>At the stage now where I feel like ripping the whole lot out and putting it all in the bin including sky tv and rubbish WiFi&nbsp;</P> Thu, 23 Jan 2025 22:16:44 GMT Rippedoff1 2025-01-23T22:16:44Z https://helpforum.sky.com/t5/Broadband/New-broadband-router/m-p/4890872#M461525 <P>Signed up for upgrade to my WiFi and payments increased but I'm still having poor connection problems with my ring security camera despite having an extender&nbsp;</P><P>At the stage now where I feel like ripping the whole lot out and putting it all in the bin including sky tv and rubbish WiFi&nbsp;</P> Thu, 23 Jan 2025 22:16:44 GMT https://helpforum.sky.com/t5/Broadband/New-broadband-router/m-p/4890872#M461525 Rippedoff1 2025-01-23T22:16:44Z https://helpforum.sky.com/t5/Broadband/New-broadband-router/m-p/4891173#M461627 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Fri, 24 Jan 2025 11:28:19 GMT https://helpforum.sky.com/t5/Broadband/New-broadband-router/m-p/4891173#M461627 Mr+Flibbles+86 2025-01-24T11:28:19Z https://helpforum.sky.com/t5/Broadband/New-broadband-router/m-p/4893331#M462202 <P>Hi there</P> <P>&nbsp;</P> <P>An invite was sent but there was no response within 48 hours so it has automatically closed.</P> <P>If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.</P> Sun, 26 Jan 2025 15:16:06 GMT https://helpforum.sky.com/t5/Broadband/New-broadband-router/m-p/4893331#M462202 Tom-W19 2025-01-26T15:16:06Z https://helpforum.sky.com/t5/Broadband/New-broadband-router/m-p/4895555#M462870 <P>Did you ever resolve this?</P><P>I have similar issue, new router (white one), poor signal 10 feet away, ring chime loses signal, wifi drops out in room next to router on macbook .....</P> Tue, 28 Jan 2025 17:36:21 GMT https://helpforum.sky.com/t5/Broadband/New-broadband-router/m-p/4895555#M462870 xrayman83 2025-01-28T17:36:21Z https://helpforum.sky.com/t5/Broadband/New-broadband-router/m-p/4895589#M462881 <P>No. And sky have been useless. Considering sending it all back</P> Tue, 28 Jan 2025 17:56:46 GMT https://helpforum.sky.com/t5/Broadband/New-broadband-router/m-p/4895589#M462881 Rippedoff1 2025-01-28T17:56:46Z https://helpforum.sky.com/t5/Broadband/New-broadband-router/m-p/4907064#M465954 <P>Getting to that level too, been online with sky engineer since 29 jan until today (they contacted me from my original question to you). &nbsp;sent photos of hub connection to bb socket, front and back of hub etc, then speed checks on devices around house, resetting mini box etc. etc. &nbsp;finally this morning they asked for phone and email for an engineer to call and now that discussion seems to have dissapeared completely (anyone any idea where I could retrieve it?) and I've had no contact by phone or email......</P> Mon, 10 Feb 2025 17:32:41 GMT https://helpforum.sky.com/t5/Broadband/New-broadband-router/m-p/4907064#M465954 xrayman83 2025-02-10T17:32:41Z