topic Re: No connection in Broadband https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4890270#M461171 <P>Power cut ?</P> <P>&nbsp;</P> <P>If not and a reboot of your hub does kick everything back into life then the&nbsp;<SPAN>first thing to check is this link to see if there are any outages in your area:</SPAN></P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 23 Jan 2025 13:34:43 GMT caesarome 2025-01-23T13:34:43Z No connection https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4890174#M461141 <P>I have no idea what's happened but nothing is working ... mobile phone, laptop or freeview&nbsp;</P> Thu, 23 Jan 2025 12:09:04 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4890174#M461141 Angie48 2025-01-23T12:09:04Z Re: No connection https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4890270#M461171 <P>Power cut ?</P> <P>&nbsp;</P> <P>If not and a reboot of your hub does kick everything back into life then the&nbsp;<SPAN>first thing to check is this link to see if there are any outages in your area:</SPAN></P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 23 Jan 2025 13:34:43 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4890270#M461171 caesarome 2025-01-23T13:34:43Z