https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4890222#M461157 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4312450">@Matthewmaslen</a>&nbsp;wrote:<BR /><P>I've done all the check on my sky broadband and it's not showing any issues, but there is a red light lit up on the router into the property. The big white box. All green lights on the sky router.</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4312450">@Matthewmaslen</a>&nbsp;</P><P>A red light on the ONT box indicates an external issue which Openreach will need to investigate. In this case you will need to call Sky who can then arrange necessary works.</P> Thu, 23 Jan 2025 12:54:06 GMT Doc5907 2025-01-23T12:54:06Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4890218#M461156 <P>I've done all the check on my sky broadband and it's not showing any issues, but there is a red light lit up on the router into the property. The big white box. All green lights on the sky router.</P> Thu, 23 Jan 2025 12:48:26 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4890218#M461156 Matthewmaslen 2025-01-23T12:48:26Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4890222#M461157 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4312450">@Matthewmaslen</a>&nbsp;wrote:<BR /><P>I've done all the check on my sky broadband and it's not showing any issues, but there is a red light lit up on the router into the property. The big white box. All green lights on the sky router.</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4312450">@Matthewmaslen</a>&nbsp;</P><P>A red light on the ONT box indicates an external issue which Openreach will need to investigate. In this case you will need to call Sky who can then arrange necessary works.</P> Thu, 23 Jan 2025 12:54:06 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4890222#M461157 Doc5907 2025-01-23T12:54:06Z