WiFi box down

Danijump1 — Thu, 23 Jan 2025 11:55:46 GMT

WiFi box down try to restart and still has 2 orange dots. Ran test and says it's fine and still won't connect

Re: WiFi box down

caesarome — Thu, 23 Jan 2025 13:37:37 GMT

To see if they can help you with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

Re: WiFi box down

Tom-W19 — Thu, 23 Jan 2025 14:15:23 GMT

Thanks for escalating. We've sent an invite to @Danijump1.

topic WiFi box down in Broadband

WiFi box down

Re: WiFi box down

Re: WiFi box down