topic Re: Problem with my broadband hub in Broadband https://helpforum.sky.com/t5/Broadband/Problem-with-my-broadband-hub/m-p/4890097#M461113 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/742697">@dogtoon</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 23 Jan 2025 10:54:56 GMT caesarome 2025-01-23T10:54:56Z Problem with my broadband hub https://helpforum.sky.com/t5/Broadband/Problem-with-my-broadband-hub/m-p/4890029#M461099 <P>The middle light on my hub went to Amber at 9..0pm Wednesday still Amber 10am Thursday</P> Thu, 23 Jan 2025 09:44:44 GMT https://helpforum.sky.com/t5/Broadband/Problem-with-my-broadband-hub/m-p/4890029#M461099 dogtoon 2025-01-23T09:44:44Z Re: Problem with my broadband hub https://helpforum.sky.com/t5/Broadband/Problem-with-my-broadband-hub/m-p/4890097#M461113 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/742697">@dogtoon</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 23 Jan 2025 10:54:56 GMT https://helpforum.sky.com/t5/Broadband/Problem-with-my-broadband-hub/m-p/4890097#M461113 caesarome 2025-01-23T10:54:56Z