topic Broad band issue not working in Broadband

Broad band issue not working

Nidaali — Wed, 22 Jan 2025 19:07:11 GMT

Sky broadband not working have medical alarm this issue has been for the last 4 weeks the WiFi is dropping 46 times a day on the app showing.all ok if you do test not working

Re: Broad band issue not working

Tom-W19 — Thu, 23 Jan 2025 11:15:13 GMT

Hi @Nidaali

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broad band issue not working

Tom-W19 — Sat, 25 Jan 2025 12:26:34 GMT

Hi there

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.