topic No connection upstairs in Broadband

No connection upstairs

Ismael- — Wed, 22 Jan 2025 16:54:02 GMT

Hi,

my wife works from home and WiFi keep cutting up.

need a booster or move the box to the middle of the house.

please advise

Re: No connection upstairs

Mr+Flibbles+86 — Thu, 23 Jan 2025 09:12:47 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: No connection upstairs

Tom-W19 — Sat, 25 Jan 2025 12:28:19 GMT

Hi there

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.