topic Re: plz collect your device i dont wana use plz in Broadband

plz collect your device i dont wana use plz

waseem3 — Wed, 22 Jan 2025 11:19:02 GMT

hi i order brodband last month and u guys send me devise of 8 jan and 12 jan visit your worker and said me u dont have phone line or db off phone so i send other theam bhut no one contect me so plz can u make sure plz collect your device i dont need any more time i broadband now

Re: plz collect your device i dont wana use plz

Daniel0210 — Wed, 22 Jan 2025 11:28:59 GMT

@waseem3

Your post is not very clear. If you mean a Sky hub then Sky don't collect any equipment. After successfully cancelling a subscription or order packaging will be sent to you to send loaned equipment back. Get proof of posting and keep it indefinitely.

Re: plz collect your device i dont wana use plz

TimmyBGood — Wed, 22 Jan 2025 11:40:49 GMT

@waseem3

Without an existing 'line' (copper or optical circuit) no other Openreach ISP can provide service. Cancelling Sky at this point and placing an order elsewhere will put you back to the start for waiting time to get something installed: this is likely to add at least another two weeks delay.

An altnet (non-Openreach) ISP may be able to provide service sooner if they already have infrastructure in the area.

Re: plz collect your device i dont wana use plz

waseem3 — Wed, 22 Jan 2025 15:23:25 GMT

i dont need any thing from your side you guys not professional

Re: plz collect your device i dont wana use plz

GD1 — Wed, 22 Jan 2025 16:40:31 GMT

@waseem3 You're not talking to Sky, we are customers, here you need to follow the advise posted.